FAQ

Cannot delete review forms
In Janeway 1.3.8 editors cannot delete Review Forms. This is to ensure that the link between review form, the assignment and the question isn't lost. I...
Wed, 2 Dec, 2020 at 5:40 PM
Can I access a log of outgoing emails?
Yes - but only those relating to an article. You can do this by accessing an article either through its workflow stage or through the archive (Dashboard -&g...
Wed, 2 Dec, 2020 at 5:40 PM
A reviewer cannot access their review
Its possible because of how emails are edited that an outgoing review request will not contain a valid review request URL. We recommend you reset your revie...
Wed, 2 Dec, 2020 at 5:40 PM
Can I complete a review on behalf of a reviewer?
In some cases reviewers may send you a review offline/via email. It is possible to upload these into Janeway on their behalf. 1. Go to the In Review pag...
Wed, 2 Dec, 2020 at 5:41 PM
At what stage can Authors see peer reviews?
Authors can only see peer reviews once you make them available using the Allow Author to See button when viewing a reviews detail. Within each review you ca...
Wed, 2 Dec, 2020 at 5:41 PM
Creating Automated Reminders
This process is currently not easy in Janeway and something that we will work on in the near future. The general gist is you can follow the form to create a...
Thu, 4 Feb, 2021 at 3:34 PM
Accessing Review of an Export Article
Once an article is in the Export stage of Janeway Editors can access the paper by clicking the button in the Archive column on the Export Plugin page. ...
Thu, 4 Feb, 2021 at 4:17 PM
Desk Review/Reject
Initial article review should be undertaken as part of the Unassigned stage. Editors can download the paper from the Files section of the Unassigned page. ...
Tue, 9 Feb, 2021 at 1:26 PM
Review Request Template Variables
We often get requests for a list of variables that are available on the Review Request templates. Here is a non-exhaustive list. review_assignment (this i...
Wed, 11 Aug, 2021 at 5:21 PM
Acting on Behalf of a Reviewer
In some cases reviewers may, for whatever reason, choose to return  a review outside of the system. When they do this you will need to act as the r...
Tue, 27 Jul, 2021 at 10:37 AM